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Notation regarding the Act on Specified Commercial Transactions


Location

1-1-7, Kannon-cho, Kanazawa, Ishikawa 920-0838, Japan

Phone number

076-204-6365

Phone reception hours

9:00~17:00

Email Address

info@tsumugi-japanblue.com

selling price

The price shall be the price stated on the introductory page of each product.

Fees other than the product price

Consumption tax, shipping fee (1,500 yen flat rate nationwide (Japan only)) *Free shipping if you purchase 50,000 yen or more

delivery date

Ships within 7 days of order

Payment Methods and Time of Payment

Credit card payment, bank transfer
*All payments must be made in advance. For bank transfers, please pay within 5 days of order.
If payment is not received within 5 days of placing your order, we will assume that you have no intention to purchase and your order will be automatically cancelled.

Returns, Exchanges, and Cancellations

We generally do not accept returns, exchanges, or cancellations after the product has been shipped.
Please contact us for an exchange only if the product is defective.
Return period : Please contact us within 10 days of product shipment.
Return shipping costs: If the product is defective, we will pay for the return shipping costs. Otherwise, the customer will be responsible for shipping charges.